Leading animal welfare organisation, Animal Aid, has become one of the first animal welfare organisations in Australia to acquire certification to the world's most recognised business management standard ISO9001:2008

Animal Aid is now a member of an elite group of global organisations that adhere to the comprehensive process-focussed framework of business processes that lead to the successful achievement of organisational objectives.

The principles upon which ISO 9001 is based include customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships.

By having the ISO9001 certification , Animal Aid will reap a number of exclusive benefits including helping the shelter achieve consistent business processes and drive measurable cost-saving performance improvements.

Having the ‘five tick' StandardsMark^TM logo allows key stakeholders to know that Animal Aid is certified with the market leading certification body in Australia.

According to Animal Aid General Manager, Nell Thompson, acquiring the ISO9001 certification is one of the most significant business achievements in Animal Aid's 62-year history.

"What it means to Animal Aid, is that we can demonstrate to our key stakeholders including community members, the government and donors, the level of commitment that Animal Aid has to ensure that the organisation is run in the most professional way possible," she said.

"The StandardsMark^TM is a mark of quality licensed to companies that have met the rigorous requirements of the ISO9001 Quality Management Standard. It's a proven and instant way for consumers to recognise that Animal Aid is committed to meeting and maintaining world standards for quality, continuous improvement and customer satisfaction. "Animal Aid is proud to have achieved this prestigious business accolade."

According to Haydn Wills, National Marketing Manager, Assurance Services, SAI Global, Animal Aid was able to demonstrate its detailed business processes to SAI Global, proving that the animal welfare organisation had all that was need to acquire the ISO9001 certification.

"At SAI Global, we are very meticulous in our review and auditing process, and we were very impressed by Animal Aid's systems and documentation from the very outset." he said.